Friday, February 22, 2008

White Papers? Do you mean Case Studies? - What white papers are and how to write them.

How are White Papers different from Case Studies?
For one, white papers are significantly longer. The average white paper falls between 11-15 pages of relevant content. Case studies are written around your company and what you did, where as white papers are written for another persons company as a persuasive article.

White Papers are persuasive documents that describe a problem specific to a group of people or type of company and solves them.

They provide value to the customer reading. And in turn, the client grants you time, respect and loyalty and hopefully their business.

White Papers are read more often then:
  • Case Studies;
  • Articles;
  • Product Literature;
  • Company Websites;
  • Webcasts;
  • Postcasts; and,
  • Blogs.
White Papers are very effective for lead generation, due to their viral nature. White Papers, if seen to be valuable, will be passed along to colleagues and coworkers. People and companies are always searching for valuable and relevant information to help them solve their problems.

There are two types of White Papers, Business and Technical:

Business white papers tend to be targeted at the companies decision makers. The writings discuss business advantages and are either educational or persuasive. These types of White Papers are very effective for generating leads.

Technical white papers are targeted at the engineer or influencers in a company. They are longer and discuss how things work. These types of white papers are very descriptive and are mainly used in the sales process later to close a deal.

There are two ways to write a white paper:
  1. Self interest-focused, this approach focuses on a product, service or solution, by describing the benefits, features and problems.
  2. Reader-focused, are focused on the problems associated to the reader and where those problems stem from.
So what are the problem types used in white paper writing:
  • People problems- affect individuals or groups
  • Process problems- issues from poor practices
  • Quality problems- stem from poor functions
  • Absent problems- something is missing or needed
*An important note to remember is the reader is only interested in themselves and their problems. They are not interested in your company. You should hold off until the final pages or the end of the white paper to talk about your company and products. That way you have gained the readers trust and solved their problems before trying to gain them as a perspective client.

What to expect from the first first page?
  1. Identify the reader
  2. Summarize the challenge
  3. Summarize the solution
  4. State the goal of the paper
The first page should be short and to the point, do not give the entire paper away. Think of it as a teaser, like a movie trailer, just enough to leave them wanting more and knowing what they will get for their time.

What should you avoid on the first page?
  1. Detailed explanation of the solution
  2. Discussing features
  3. Your company
  4. How the solution will work
  5. Humor (White Papers tend not to be funny)
What's in a Title?
The title of the white paper should be a promise of what's to come. It ultimately addresses the question of "Why should I read this?"
The title should be interesting and eye catching, this is your first impression. To do this make your title short and explain the white paper by using a longer more descriptive sub-title.

3-30-3 Rule:
The general rule of thumb for a website, is that you have 8 seconds to grab there attention and give them what they want. However, in white papers you have 3 seconds to capture there attention, 30 seconds to gain their interest and 3 minutes for them to skim your content.

Stay tuned for "Major Marketing Mistakes made with White Papers" and "How to gather information from the client for giving them free white papers."

Thursday, February 14, 2008

Are you LinkedIn?

LinkedIn is one of the best online social networking companies out there.

What is it?

Think of it as an online resume, contact, and networking tool. You can sync your LinkedIn account up to Microsoft Outlook, Facebook and MySpace.

If you are a growing business, it is a very useful tool to gather important contacts, from any and all networking events you attend. Also, if you leave a company for a new position, this "online roladex", can be easily updated for all of your connections to follow the transistion.

Plus, LinkedIn has a wonderful recommendation feature to allow you to both give and receive recommendations from, business partners, colleagues, and service providers.

Because this is a social network, if you are looking to do business with another person that is not directly connected to you, all you have to do is ask a person who is, for an introduction.

When you sign up for a LinkedIn Account you will see the size of your network based on the amount of contacts you have. It will ultimately show you a network up to three connections away. This is based on the idea of six degrees of seperation to Kevin Bacon.

(Side note) I can get to Kevin Bacon in 6 personally, not much to brag about, right?

Tuesday, February 12, 2008

First step to Blogging…

Post!

A friend of ours is doing just that. On February 11th, Zaire Durant-Young, took his first step into the blogging world, by creating his very own blog “Diary of a Bougie Black Man” and he already has two posts.

Great start, IMHO!

So what are the things to be aware of when blogging?

  1. You don’t have to blog everyday, or more then once a day.
    a. You should only blog when you have something important to say.
    b. If you wouldn’t read it, why would anyone else.
    c. A good rule of thumb is to post every other day or at least twice a week.
  2. Keep it Real! (Not in the Dave Chappelle sense of the phrase)
    a. Write the way you speak, it gives your blog a personal feel.
  3. Tag and Label
    a. If you are looking for people outside of your friend group to find, read and subscribe to your blog, these will help in the Google Search.
  4. Don’t let it die…
    a. 90% of all blogs die within the first year because bloggers lose interest, get busy or just let the blog go.
    b. If this is a business element, letting it go is the worst thing you can do. Search engines love relevant and fresh content that is updated regularly.
  5. What should you write about?Write what you know, just be honest.

2008 is off to a good start

It's always nice to have a good strong start to the New Year. Especially after listening to national media claiming we are headed for a recession.

Justin and I are really busy working on a number of full websites and micro-sites. So far this season we have created a pair of micro-sites for UMBC:


We are also working on a local Maryland restaurant entitled C.R. Wings (http://www.doitbuffalostyle.com/) and refreshing Senator Mikulski's website (http://mikulski.senate.gov/), both of which we scheduled to launch in Mid-February.

Also, during the month of February I will be attending the Search Marketing Expo – SMX West to increase my knowledge in search engine optimization, link building, designing search friendly websites, web 2.0, blogging and much more, all in the spirit of helping our new and continued clientele stay up-to-date with the ever changing virtual world.

Tuesday, February 5, 2008

Being Local Doesn't Hurt...

Catch 22 Design was formed two years ago by me, Adam Streets, and Justin Marksamer.

We both originally set out as entrepreneurs after college, building our own start up companies. After about 3 years on our own we decided to join forces and work as a team. We started our first year off a bit slow, working with current clients and merging the business. In the second year we were making a strong push to find new clientele while retain our past clients.

In doing so we began looking for local clients that needed our services and along the way gained international clients as well.

We also utilize our college connections and added apparel design and printing to our list of services.

Backgrounds:
Adam Streets is a graduate of the University of Maryland, Baltimore County who achieved bachelor degrees in both Graphic Design and Interactive Art. Adam also has an Associate of Arts degree in Commercial and Advertising Art from Harford Community College. Adam not only works with marketing teams to enhance their corporate websites, he also assists them with collateral, web design and corporate giveaways.

With over 10 years of experience in web and graphic design, Adam has had the opportunity to work with small and large regional and international clients. He enjoys working specifically with small businesses, international business and higher education institutions, helping them create a professional image through graphics, printed materials and web design.

Adam’s specialties include website design, brochure design, brand identity, large format printing, apparel design, e-commerce websites, flash design and architectural photography.
Justin Marksamer is a graduate of the University of Maryland Baltimore County with a degree in Imaging and Digital Arts, with a dual emphasis in Computer Animation and Interactivity.

With more than 10 years of web experience, Justin has worked with designing web pages for clients of all sizes, specialties and budgets. Specifically dealing with small-business solutions in creating technically advanced web pages to increase their web presence, Justin focuses on developing clean websites that allow for ease-of-update. Creating custom content management systems for the client has become a staple.

Justin’s years of additional experience in the printing industry provides clients with an excellent resource in setup, design and delivery of printed materials.

From programs to t-shirts, Justin’s printing and art background provide clients with fresh ideas and layouts that are ready to print and provide the customer with a product they can be proud of.

Justin’s specialties include website design, apparel design, programming, flash design and programming, web-database integration, landscape photography.